Legal

Refund Policy

This policy covers payments you make to Mawaeed for a subscription. Mawaeed does not process payments between you and your clients; those are settled directly with the business.

Last updated: October 16, 2026
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1Subscription payments are not refundable

Paid plans are billed monthly or yearly, currently settled via Whish or other supported methods. Every subscription payment, monthly or yearly, is final and is not refunded, in full or in part.

2Cancellation

You can cancel anytime. Cancelling stops future renewals; your plan stays active until the end of the period you already paid for, keeps working for 5 more days, and the account is then paused with your data intact and still exportable. No refund is made for the time left in a period.

3Payments between businesses and clients

Clients pay businesses directly, at the venue or over whichever channel the business accepts. Mawaeed is not a party to those payments, so any refund is governed by the business's own policy. If you have an issue with a business on Mawaeed, write to us and we will help where we can.

4Contact

Questions about this policy? Write to info@mawaeed.io.

Questions about this page?

Write to us at info@mawaeed.io · Contact page